What to expect when you visit Horsfalls

  • What to expect when you visit Horsfalls

When you visit our practice – at any location – you can expect dedicated and tailored care with a strong focus on your needs, vision requirements and lifestyle. We take the time to listen to your concerns and carefully examine your eyes to ensure that the most appropriate recommendations are made and that any potential problems are detected and addressed as early as possible. Our comprehensive eye examinations generally last between twenty-five to forty-five minutes. Once your eye examination is complete, your optometrist will take the time to explain the findings in detail, and one of our trained optometric assistant will help you choose the best frames, lenses or contact lenses based on your individual needs and preferences.

If you choose to purchase a pair of glasses through us, we’ll contact you for a delivery appointment when your glasses are ready. We’ll adjust the frames so they fit comfortably and will explain the vision and lens design so that you can get the most out of your new glasses.

After Sales Care

We provide exceptional after-sales care, including complementary spectacle service with onsite repairs and adjustments if necessary.

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